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FREQUENTLY ASKED QUESTIONS
FAQ'S

Customer Service

$4.95 for the 1st product.  $3.00 for each additional product.

# of Products Ordered Shipping Cost

1

$4.95

2 $7.95
3 $10.95
4 $13.95
5 $16.95
6 $19.95
etc...  

 

  • How can I contact customer service?

custserve@orderxxx.com

  • Will OrderXXX.com appear on my credit card statement?

No, since we use the #1 Trusted Internet Credit Card Company, PAYPAL, your credit card statement will simply read "Paypal Online".

  • How do I find out about your specials?

Join our email flyer.  Sign up on the left side of this page.

  • Can I order if I live outside the United States?

With the intention that people outside of the US have sex also, yes, we can arrange shipping to virtually any country.

  • What is the time period of shipment?

We ship everything via UPS.  If you live on he Eastern half of the US expect delivery in about 2-3 days after it leaves our warehouse.  If you live on the Western half of the US, expect it about 5 days after it leaves our warehouse. 

  • What is your return policy?

Let's be realistic.  Once you use it you cannot return it (for obvious reasons). ALL SALES ARE FINAL.  When you receive your package, please check the items to make sure the items are working. We will give you a credit or exchange for DEFECTIVE items. Please return the items in their original packaging within 30 days to the address on your packing slip. Items returned without original packaging will NOT be refunded so please keep all packaging for the 30 day return period.

  • C'mon is the package really discreet?

All of our shipments are in plain brown boxes, with no "incriminating" evidence on the outside.

  • Is my credit card safe?

Our site uses PAYPAL to accept credit cards.  Paypal is the most trusted name in internet credit card payments.  Check out their site at www.PayPal.com .  Here is the security statement right off of their website: 

The security of your information, transactions, and money is the core of our business and our top priority at PayPal. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available). Before you even register or log in to our site, our server checks that you're using an approved browser - one that uses SSL 3.0 or higher.
Once your information reaches us, it resides on a server that is heavily guarded both physically and electronically. Our servers sit behind an electronic firewall and are not directly connected to the Internet, so your private information is available only to authorized computers

 




 


Simple Shipping! $4.95 1st Product
$3 each additional
see details



Same Day Shipping!



Discreet Packaging!



Payments handled by the #1 Trusted Online Processor:


  



Your credit card statement will discreetly read "Paypal Online"



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2010